Binding Google Authenticator can improve the security of your account. This article will show you the process of binding Google Authenticator.
App operation step
Step 1: Open the Picol app and click [Account] - [Setting Icon] - [Security] - [Bind]. After downloading Google Authenticator, click [Next Step] to enter the binding page.
Step 2: Drag the slider to complete verification, then enter the required verification codes and click [Confirm]. On the next page, copy the "Key" (do not share it with anyone) and click [Import] to manually add your Key to Google Authenticator. Record the “Key” in a safe place and do not upload it online. If you lose or uninstall Google Authenticator, you can restore it using the “Key”.
If you wish to import manually, open Google Authenticator and click [+] - [Enter a setup key]. Set your account name, paste the copied “Key”, and click [Add]. Copying the “Account name” is optional, as you can set it to your preference.
Step 3: After setup, Google Authenticator will generate a six-digit code that refreshes every 30 seconds. Enter this code into your Picol App and click [Confirm] to complete the binding process.
Web operation step
Step 1: Log in to your Picol account, click [Avatar Icon] - [Security] - [Security] - [Set] to enter the Google Authenticator binding page.
Step 2: After installing Google Authenticator, click [Installed. Continue], enter the verification codes, and click [Confirm]. Copy the "Key" (do not share it with others) and paste it into Google Authenticator as shown in these steps to generate the six-digit security codes. Copying the “Account name” is optional, as you can set it to your preference. Enter the generated six-digit code on the web page to complete the Google Authenticator binding.
Step 3: Record the “Key” in a safe place and do not upload it online. If you lose or uninstall Google Authenticator, you can restore it using the “Key”. Finally, you can click the [Done] button.
FAQ
Q： Why can't I withdraw assets after binding Google Authenticator?
A：For risk control reasons, the system will prohibit asset withdrawals for 24 hours after the Google Authenticator is bound to your account to ensure the safety of your account assets.
Q： The system is prompting 'invalid verification code.' How can I resolve this?
A： Please refer to the appropriate guide below to resolve the issue: Email/SMS Verification Codes Wrong、Google Authenticator Code Error.
Q： I'm having trouble receiving relevant verification codes. How can I resolve this?
A： Please refer to the appropriate guide below to resolve the issue: Can't Receive Email Verification Code、Can't Receive SMS Verification Code.
Please get in touch with Picol Support if you have any other questions.
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