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FAQ

Get answers to common platform questions

Account Management

  • How to Delete Account [Web]
  • How to Delete Account [App]
  • How to Disable SMS/Email Manually When Logged In [Web]
  • How to Disable SMS/Email Manually When Logged In [App]
  • Refill Referral Code
  • Troubleshooting Login Issues
See all 23 articles

Crypto Deposit/Withdrawal

  • How to Withdraw From Picol [App]
  • Cryptocurrency Deposit FAQ
  • How to View Withdrawal Status at Picol
  • How to View Deposit Status at Picol
  • How to Withdraw From Picol [Web]
  • How to Deposit Crypto [Web]
See all 7 articles

Wallets

  • Why Are My Assets Frozen or Occupied?
  • How to View Account Assets

Verification

  • List of Supported Countries'/Regions' Phone Numbers & KYC Verification
  • Picol account Safety Guide
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